Samsung has confirmed that 35 cases of its newly launched devices exploded while being charged.
The brand’s new flagship Galaxy Note 7 has been blowing up, literally.
Samsung is now offering replacements for anyone who has already purchased the smartphone.
Koh Dong-jin, president of Samsung’s mobile business, revealed this at the weekend, two weeks after the Note 7’s launch.
He said: “We have received several reports of battery explosions on the Note 7 and it has been confirmed that it was a battery cell problem. There was a tiny problem in the manufacturing process so it was very difficult to find out.”
A Samsung spokesperson said: “To date, there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.
“For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.”
Note 7 was launched towards the end of August in some markets including South Korea.
The US shipments were delayed in South Korea last week for extra quality control testing after the reports began to come in about phones exploding.
Copyright 2024 TheCable. All rights reserved. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express written permission from TheCable.
Follow us on twitter @Thecablestyle